Get Video Support with Pow Wow

Pow Wow revolutionizes customer support by enabling technicians to connect with clients instantly via secure video sessions. Forget the hassle of downloads or installations. With Pow Wow, support is just a few clicks away, making problem-solving faster and more efficient for everyone involved.

A technician logging into the Pow Wow platform on a laptop, entering their credentials on the login screen.

Technician Login

Technicians start by logging into the Pow Wow platform using their secure credentials to access the support dashboard.

A close-up of the Pow Wow platform interface, highlighting the button or section used to generate a support code.

Generate Support Code

With a simple click, generate a unique 6-digit support code for the client's session, ensuring secure access.

A technician sharing the generated support code with a client via SMS on a mobile phone.

Share the Code

Share the generated code with your client via SMS, email, or verbally, providing them with easy access.

A client entering the support code on the Pow Wow website on a tablet, ready to start the video session.

Client Connection

The client enters the code on the Pow Wow website or clicks a link, instantly connecting them for a live video session.