What Your Clients See

With Pow Wow, technicians can instantly connect via video to see exactly what their clients are experiencing. No downloads, no hassle—just real-time visual support.

Technician Login

Technicians securely log into the Pow Wow platform using their credentials.

Simple Support Code

The platform generates a unique 6-digit support code for the session.

Instant Video Connection

Clients enter the code to instantly connect via video from any device.

Discover the Key Benefits of Using Pow Wow for Your Business

Pow Wow offers a suite of benefits designed to streamline your support process and enhance customer satisfaction. Experience the power of real-time diagnostics, eliminate the hassle of client-side installations, and enjoy seamless cross-device compatibility. Transform your support workflow with Pow Wow today!
A technician providing remote support via Pow Wow on a tablet, showcasing the real-time diagnostics feature with a clear view of the client's device screen.
Real-Time Diagnostics
Diagnose issues instantly with real-time video. See exactly what your clients see, enabling faster and more accurate troubleshooting. Improve first-call resolution rates and reduce support times.
A client easily connecting to a Pow Wow support session via a web browser on their smartphone, highlighting the no client-side installations benefit.
No Installations Needed
Connect with clients instantly without requiring them to download or install any software. Eliminate friction and get straight to solving their problems. It's support made simple and accessible.
A technician seamlessly switching between providing support on a desktop computer and a mobile device using Pow Wow, illustrating the cross-device compatibility.
Cross-Device Compatibility
Provide support from any device to any device. Pow Wow works seamlessly across phones, tablets, and computers, ensuring you're always ready to assist your clients, no matter what they're using.

Explore the Key Features That Make Pow Wow Stand Out

Discover how Pow Wow’s features can transform your customer support experience. From secure video sessions to real-time collaboration tools, we provide everything you need to deliver exceptional support, instantly and efficiently. Enhance your support capabilities with our innovative platform.
A technician using Pow Wow's secure video session feature on a tablet, assisting a client with a technical issue. The image emphasizes the platform's ease of use and accessibility on various devices.
Secure Video Sessions
Connect with clients instantly through encrypted video sessions. Ensure privacy and security while providing real-time visual support, enhancing trust and efficiency in every interaction.
A technician using Pow Wow's screen sharing feature to guide a client through a software setup process on a desktop computer. The image highlights the platform's collaborative capabilities.
Real-Time Screen Sharing
Enable technicians to view and control client screens for seamless troubleshooting. Guide users through complex processes with ease, reducing resolution times and improving customer satisfaction.
A technician using Pow Wow's annotation tools to highlight key areas on a shared screen during a support session. The image showcases the platform's interactive features.
Interactive Annotation Tools
Empower technicians to annotate shared screens for clear and effective communication. Highlight important details, provide visual instructions, and ensure clients understand every step of the solution.

Explore the Versatility of Pow Wow Across Various Industries

Pow Wow’s instant video support platform is designed to be versatile, catering to a wide range of industries and use cases. From IT support to customer service and remote assistance, discover how Pow Wow can transform your support operations and enhance customer satisfaction. Experience the power of real-time visual support today.
A help desk technician using Pow Wow to remotely troubleshoot a software issue on a client's computer, showcasing the platform's IT support capabilities.
IT Support Solutions
Resolve technical issues faster with Pow Wow's real-time video diagnostics. See what your clients see and guide them to quick resolutions, reducing downtime and improving efficiency.
A customer service agent using Pow Wow to visually assist a customer with a product setup, highlighting the platform's customer service applications.
Customer Service Excellence
Enhance your customer service with Pow Wow's visual assistance capabilities. Provide personalized support and resolve issues efficiently, leading to higher customer satisfaction and loyalty.
A field technician using Pow Wow to provide remote assistance to a colleague on-site, demonstrating the platform's remote support capabilities.
Remote Assistance Made Easy
Enable seamless remote assistance with Pow Wow's instant video support. Connect with technicians in the field and provide real-time guidance, improving productivity and reducing travel costs.
Using Pow Wow has significantly improved our support operations. The ease of connecting with clients instantly and securely has reduced our resolution times and increased customer satisfaction. It's a game-changer for our technical support team.
Jane Smith
Jane Smith
Support Manager, Tech Solutions Inc.
 

Transform Your Support Today

Experience seamless, instant video support with Pow Wow. Sign up now for a free trial or request a personalized demo to see it in action.